When it comes to ordering the perfect cake for a special event, there’s a lot that goes into the process. From the icing to the design to whether or not it will be a tiered cake, there’s plenty of little details to decide upon before you can put in your order at the local bakery or specialty shop.
Whether you’re ordering a custom wedding cake, celebrating a birthday or anniversary with a themed cake, or bidding a colleague farewell with a themed cupcake tower, the right cake can set your planned event or party apart. But when it comes to ordering the perfect cake, sometimes the process can get a bit complicated.
The first step in ensuring that you’re getting the correct order is to collect all of the necessary information from your customer. This can include their name, address, contact number, event date, and time frame. It’s also a good idea to ask them for any special dietary restrictions or preferences they may have, as well as if they have a specific style in mind.
Once you have all of the information you need, you can prepare a detailed quote for your client. At this point, you’ll want to remind them that the contract isn’t official and you won’t begin production until they sign it and pay a deposit. This will help to ensure that they’re committed and prevent them from changing, postponing or canceling their cake order.
If your customer has a budget in mind, it’s helpful to have that recorded as well. It can also be helpful to include the amount of lead time needed for the cake, as well as how far in advance you’re willing to take orders for large events like weddings. You should also set a deadline for the final payment to be paid by, so you’re not left scrambling at the last minute.
Once your customer has agreed to your terms and signed their contract, it’s a good idea to follow up with them after the event to get feedback on the quality of their cake and to ask for referrals. This is a great way to keep your business growing and to show your clients that you care about their satisfaction.
If you’re ready to start taking cake order online, check out our easy-to-use Custom Cake Order Form. You can customize the template with our drag-and-drop Form Builder, upload your bakery’s logo, and add more form fields to gather the information you need from your customers. Plus, you can integrate your form with trusted payment processors like Square or PayPal to accept payments directly through Jotform. With Jotform, you can make your online cake order system as unique as your cakes!